Friday, November 20, 2009

TEMECULA BRAZILIAN WAX CLIENT NIGHTMARE

Clemance is her name. A name unfortunately, I will never forget. She came in for a waxing service and did not pay for services rendered. She came in once before. When she called the first time, she asked if I took personal checks. I informed her that I only accepted cash, debit, and credit cards. She paid the first time with cash.
The second time she called, she made an appointment and never showed up. The third time she called to make an appointment, she apologized for not showing up because "her uncle had passed away."
At the end of her appointment, as she was reaching in her purse, I got this very sick feeling in my stomach that something bad was about to happen.....always trust your gut instinct!! She pulls out her checkbook. I looked at her in amazement and said, "Clemance, you know I don't take checks." She made a HUGE deal in front of her two children. She said she would return with the money since she conveniently did not have ANY credit cards or debit cards.
In conclusion, she never came back with the money. She would not take my phone calls and would only text me of why she could not come.....her child had an emergency, her GPS broke, and any other lie she could think of. Unfortunately, after her telling her I would call the police, I was forced to call them. They took the report and she now is on alert. I have informed other salons in the area of this scheming woman. It is sad to say that she is teaching her children that stealing and lying is acceptable behavior. If you know Clemance Joubran, and you are a business owner, she needs to pay up front IN CASH. I will count it as a lesson learned for me.
My clients are saying I should put her up on the "Wall of Shame"....that might be an idea... : )

4 comments:

Kaitlin said...

I like your blog. The articles are really great.

There are some really interesting articles featured by our experts on the bizymoms Murrieta community experts page.

Susie said...

Omigosh!! I know of her...I heard about her....Is she the one from Poway??

GOSeeChristy said...

I didn't know she was from Poway. I knew she was from San Diego. Apparently she threatened me to put the post down so I will be disabling my comments for this post. She thought I was posing as you...you don't have a profile up, do I know you?

lollipoopmonster said...

tskktsk.. that's bad! teaching young children to steal and then lie! ughhh, why the hell did she schedule a brazilian bikini wax at your salon if she didn't even have cash in her wallet!

 
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